Our scope for success is your mode for the future Seascope Navigation Ltd Profile The Seascope team have a proven performance record as shipping agents based on competence, reliability and personal service. Our management’s know-how, backed by the experience of skilled personnel, is the mainstay of our reputation.
We put a premium on efficiency and information as demonstrated by our investment in advanced information technology systems that are maximised by in-house software specialists. Our advanced communications system ensures clear inter-departmental flow of information and faster service to our principals. Moreover, the ensuing database enables us to quickly and accurately prepare up-to-date reports and statistics which are essential to today’s decision making.
We work closely with our principals with whom we have created relationships which are conducive to success. To this end we have developed a global network of dependable associates.
Our scope for efficiency... the seascope infrastructure Sales and Marketing As one of the most aggressive sales teams in Cyprus, Seascope’s well-trained, seasoned canvassers are able to consistently achieve superior market penetration. Personal attention to customers complemented by our systematic computerised follow-up and our dedicated customer service produces positive results.
The Seascope marketing database is an invaluable tool in achieving targets set by our principals. Our information system keeps us ahead by allowing us to analyse performance rates and accurately adjust our marketing strategy and sales policies.
Customer Service We have a specialised division which caters for both our import and export customer's individual requests with the kind of individual attention that avoids undesirable situations and solves problems fast. This division has earned a good name for efficient and thorough service.
We offer professional advice on how best to ship cargoes, responding effectively to any special requirements. Thereafter we maintain constant contact with our customers regarding the cargo loaded with our services, its expected arrival and its speedy delivery.
Operations The well-organised operations team, with over twenty five years of experience, keep vessel's turnaround time to their minimum. Our on-site supervision of container or break bulk cargo handling makes certain that the discharging and loading of vessels run smoothly.
From quick berthing to safe departure, vessel operations are efficiently undertaken in close co-operation with our principals and in accordance to their instructions.
Seascope's skilled staff aided by state of the art information technology systems, punctually and accurately handle the preparation and co-ordination of the documentation. Our competence safeguards our principals against costly delays.
The computerised container control system at Seascope is another plus factor for our principals and customers. Due to our close monitoring we know the exact status of any container at any time, thereby enabling our principals to use their container fleets more efficiently. As part of our service commitment to our principals, we monitor constantly the status of inward and outward containerised cargo to ensure that no delays are experienced.
Accounts The emphasis on individual attention distinguishing Seascope's service is not absent from accounts. Seascope is highly effective, achieving considerable savings for our principals. Our daily reporting procedures and precise analysis help us to maintain a firm check on expenditure.
Disbursement Accounts and documentation for vessels calling in Cyprus are prepared and dispatched according to principal's requirements. We promptly answer queries and accommodate requests for selective income and expense reports.
Our proven performance as shipping agents and freight forwarders, based on competence, reliability and personal service has secured a leading position for Seascope within the shipping fraternity.
Contact us at any time to feel the Seascope experience directly.
|
